PH22 Over-the-Counter Cash Agents — Limits, Fees & Settlement
Over-the-Counter Cash Agents is a Philippine payment rail — regulation: Money service businesses answerable to Bangko Sentral ng Pilipinas, and bound by the Anti-Money Laundering Act.
Key facts and contents
- Operator
- Several independently owned agent networks rather than one operator
- Regulator
- Money service businesses answerable to Bangko Sentral ng Pilipinas, and bound by the Anti-Money Laundering Act
- Wallet limit
- Not published
- Per-transaction cap
- Not published
- Settlement
- no waiting at the counter, where cash changes hands in person, and then within minutes to the same day for the linked wallet, depending on the receiving institution
- Figures as of
- 2026-09
This section deals with Over-the-Counter Cash Agents as a payment method, covering its operator, its licensing status, and what it publishes on limits and fees.
Over-the-Counter Cash Agents key facts
| Field | Value |
|---|---|
| Operated by | Several independently owned agent networks rather than one operator — each separately BSP-accredited and each contracted on its own by individual wallets and billers, among them Cebuana Lhuillier, M Lhuillier, Palawan Pawnshop, Philippine Seven Corporation’s CliQQ counters in 7-Eleven and others |
| Regulated by | Bangko Sentral ng Pilipinas |
| Wallet limit | Not applicable to this rail |
| Per-transaction cap | Not applicable to this rail |
| Settlement | no waiting at the counter, where cash changes hands in person, and then within minutes to the same day for the linked wallet, depending on the receiving institution |
| Published fees | Not published |
As there is no rail, there is no rail-wide fee to quote: the rate is set by each agent network on its own and by each receiving wallet on its own. The OTC schedule that GCash applies, free up to PHP 8,000 and 2 per cent beyond that, is specific to GCash, so it must not be credited to Cebuana Lhuillier, M Lhuillier or Palawan, and none of them publishes a comparable consumer schedule.
The numbers here come from a single moment, 2026-09, when they were recorded. Limits and fees at payment providers can change without notice, and the provider’s own page is the only current source for them.
Verification tiers
The list of verification tiers for Over-the-Counter Cash Agents is omitted because no published tiers could be sourced. Even so, regulated Philippine e-money accounts routinely call for identity verification, and a lower limit than expected usually traces back to an unverified account.
Tiering of the consumer-facing kind does not feature anywhere in these networks. What cuts across every case is a regulatory threshold alone, namely that the Anti-Money Laundering Act makes a cash transaction above PHP 500,000 a covered transaction triggering a mandatory report, while BSP Circular No. 1230 of February 2026 lifted the trigger for enhanced due diligence on cash withdrawals from PHP 500,000 to PHP 1,000,000. These place reporting obligations on the institution without restricting the customer, and they cover BSP-supervised institutions generally, with cash agents being no special target.
Paying with Over-the-Counter Cash Agents at PH22
- Once you have signed in at PH22, open the cashier.
- Over-the-Counter Cash Agents is the entry to choose among the payment methods listed at your account’s cashier.
- Make sure the name on your PH22 account matches the name on your Over-the-Counter Cash Agents account.
- Have a look at the limits and any fee on the cashier screen first, and confirm the amount afterwards.
Before the first deposit with any new method, read the cashier screen; it lists your account’s live limits.
FAQ
What wallet limit does Over-the-Counter Cash Agents have?
No wallet ceiling is quoted here because Over-the-Counter Cash Agents publishes none.
How long can Over-the-Counter Cash Agents be expected to take?
The rail settles no waiting at the counter, where cash changes hands in person, and then within minutes to the same day for the linked wallet, depending on the receiving institution. Separate from that, and usually longer, is the review an operator carries out before releasing a withdrawal.
Who regulates Over-the-Counter Cash Agents?
Over-the-Counter Cash Agents — regulation: Money service businesses answerable to Bangko Sentral ng Pilipinas, and bound by the Anti-Money Laundering Act. That covers the rail, not the casino.
Does using Over-the-Counter Cash Agents cost anything in fees?
No fee schedule from Over-the-Counter Cash Agents is published in a form that can be quoted, so its own page is where to check.